What Truly Motivates You to Do Anything at All?
Discover 7 key human motives that shape behaviour. Learn how to apply them in UX and marketing to design experiences that truly resonate with users.
From the science of behaviour design and consumer psychology to hands-on tips for conducting user interviews, we explore the tools and mindsets that help you design better experiences, for users and for yourself. If you're curious about how people think and how you can bring consumer behaviour into your product, team or business, you're in the right place.

Discover 7 key human motives that shape behaviour. Learn how to apply them in UX and marketing to design experiences that truly resonate with users.

Learn to use behavioural design patterns ethically; guide user actions effectively while staying transparent, respectful, and user-centred.

Explore the psychology of impulse buying—how it works, how to manage it, and what UX, product, and service pros can learn from it.

Learn how service designers can harness consumer psychology to craft intuitive, persuasive experiences that delight users and drive meaningful results.

Explore the psychology behind brand loyalty—how trust, emotion, and identity drive repeat customers and help build lasting brand relationships.

Build rapport fast in user interviews using empathy, listening, and the DISC model—turning awkward chats into insights that shape great products.
“It’s not what they drive that counts but what drives them.”
Gary van Broekhoven
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